Customer Satisfaction
We undertake client satisfaction surveys every two years. The latest client satisfaction survey highlighted the following:
“Since I started working here, nearly a year ago, Sarah Li has always been so helpful, supportive and always goes the extra mile. Honestly, she is such a credit to your company! I just wanted to say thank you so much for providing us with such brilliant service.”
“It has been a pleasure working with you over the years. I have always known our payroll is in very safe hands. Naturally, I would be very happy to recommend you to any other organisations in future, should they need payroll support.”
“Adrian Pym was invaluable in this matter and provided the expertise and support necessary to achieve settlement at a level that met with the client’s expectations.”
“A professional & friendly company who invest time to understand our business, needs and aspirations whilst at the same time providing an invaluable service to our organisation.”
“I work with Prime because they fully understand our business needs, having seen us develop over the years our long business relationship is built on trust and loyalty.”
“We have been clients of Prime Accountants for many years and have always found them to be most helpful, highly efficient and communicative. In particular we have regular dealings with their Payroll department which through the services of Adam Williams runs perfectly for us. When running a business it is so important to know one has strong support and ready available advice on hand which we have always received from Paul Guise and his team.”
“Prime are genuinely interested in the charity sector and the guidance provided has been impressive. Prime staff are helpful and we look forward to building on this relationship.”