Client Testimonials

Prime provides a range of accountancy services to varied business sectors and individuals in the UK and overseas.

We are proud to have served some of our clients since the time of our company’s formation and, in many cases, theirs.

Customer Satisfaction

We undertake client satisfaction surveys every two years. The latest client satisfaction survey highlighted the following:

“Prime are genuinely interested in the charity sector and the guidance provided has been impressive. Prime staff are helpful and we look forward to building on this relationship.”
Feedback from a Prime client as part of our client satisfaction survey
“Swift, professional and accurate service from Paislei and her team to help me with a tax return. Would highly recommend.”
Ian Gallagher - Personal Tax Client - Google 5 Star Review
“We’ve been using Prime Accountant’s for our payroll services and couldn’t be happier. Their process is efficient, always on time, and they communicate clearly every step of the way. Questions are answered promptly, and everything runs smoothly. Highly recommended for businesses looking for reliable payroll support.”
Keeley Howard - Google 5 Star Review
“Prime have been the Auditors of APD Ltd for many year and we always found them to work to the highest of professional standards. We appreciate the insight and robust challenge. Would recommend. They have very approachable team members and note in particular, Liam, Viv and Morgan.”
Christian Johnson - APD Ltd - Google 5 Star Review
“A professional & friendly company who invest time to understand our business, needs and aspirations whilst at the same time providing an invaluable service to our organisation.”
Feedback from a Prime client as part of our client satisfaction survey

“Adrian Pym was invaluable in this matter and provided the expertise and support necessary to achieve settlement at a level that met with the client’s expectations.”

Feedback from a professional contact
“I work with Prime because they fully understand our business needs, having seen us develop over the years our long business relationship is built on trust and loyalty.”
Feedback from a Prime client as part of our client satisfaction survey
“We have been clients of Prime Accountants for many years and have always found them to be most helpful, highly efficient and communicative. In particular we have regular dealings with their Payroll department which through the services of Adam Williams runs perfectly for us. When running a business it is so important to know one has strong support and ready available advice on hand which we have always received from Paul Guise and his team.”
Sandra Dickinson
“We have worked with Prime for many years and always found them a pleasure to work with. As well as being competent they are trustworthy, responsive and professional. We have recently implemented them in one of our group companies and the transition was excellent. The Prime team are hands on and always ready to help.”
Toby Phoenix - Google 5 Star Review
“It has been a pleasure working with you over the years. I have always known our payroll is in very safe hands. Naturally, I would be very happy to recommend you to any other organisations in future, should they need payroll support.”
Jan Smith
“Since I started working here, nearly a year ago, Sarah Li has always been so helpful, supportive and always goes the extra mile.  Honestly, she is such a credit to your company! I just wanted to say thank you so much for providing us with such brilliant service.”
Helen Robinson
95%

Were satisfied or completely satisfied with our overall service.

97%

Believe Prime are flexible in our approach to their needs.

95%

Believe Prime understand their business objectives.

98%

Would recommend Prime Accountants Group.

Contact Us

We are a large firm offering a range of specialist services and proud to do so while retaining a personal approach. We create bespoke packages for clients to meet their needs. Let’s discuss your accountancy requirements and a service level we could provide you and your business.